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Frequently Asked Questions

You have questions.  We are here to help get you answers.  We are committed to providing you with amazing customer service and look forward to seeing how we can help.

Have another question?

What is the Lotus Beverage Alliance?

We are an alliance of some of the brewing industry’s leading manufacturers: GW Kent, Alpha Brewing Operations, Stout Tanks and Kettles, Brewmation, Twin Monkeys Beverage Solutions, and Automated Extractions.  We are the first end-to-end resource for equipment, ingredients, and parts supply – all backed by exceptional customer service.

Where are you located?

We have locations in the following US States:

  • Portland, OR (Stout Tanks and Kettles)
  • Denver, CO (Twin Monkeys Beverage Systems)
  • Lincoln, NE (Alpha Brewing Operations)
  • Ypsilani, MI (GW Kent)
  • Denver, CO (Twin Monkeys)

If I have a question about my existing order, who do I contact?

You will still work with the same point of contact given to you at the time of sale.

Do you offer financing options for your equipment?

Yes! We offer a one-of-a-kind financing program with minimum down payment requirements, a fast financing approval process, and same-day funding.  Explore Financing Options Now.

Is there a cost benefit to buying a canning system (vs. hiring a mobile canner?)

It depends on your production needs. Check out our canning calculator so we can automatically calculate your cost savings and allow you to compare the cost of owning a canning system vs. hiring a mobile canner.

What are your purchase terms and conditions?

Please visit our terms and conditions page for more information.